酒店文职人员(英文简历)HOTELCLERK
SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING. OBJECTIVE: Tocontributedevelopedcustomerrelatioandadministrativeskillstoachallenginginahotel. SUMMARYOFQUALIFICATIO:
Developedinterpersonalskills,havingdealtwithadiversityofclients,profeionalsandstaffmembers. Detail-andgoal-oriented. Functionwellinhigh-streatmohere. KnowledgeableoothEECOandAPTECcomputerystems. CAREERHISTORY 1992-PresentTHEOLIVERHOTEL,Whitewater,KS HotelClerk Resolvedguesteeds.ControlledreservationiututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals.Iectedrooms. 1988-1991WALDENHOTEL,Walton,KS HotelClerk Trainedpersoel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforiuttinggrouookingandlists. 1986-1987WALDENHOTEL,Walton,KS SalesAociate Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendatiotocustomers. 1983-1985BETHELCOLLEGE,NorthNewton,KS Secretary Reoibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguesteakers. EDUCATION BETHANYCOLLEGE,Lindorg,KS BachelorofScienceociology,1983 PREFERENCES Furnisheduponrequest. Candidatescustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume. Educationisde-emphasizedbecausecandidatesworkhistoryitrong.
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